MEDIATION CERTIFICATION SEMINAR

Corporations, government agencies and other organizations are discovering the benefits of mediation over traditional adversarial methods of dispute resolution. Mediation not only resolves conflicts, it increases productivity, saves time and money and promotes a climate of teamwork.

Individuals who feel a deep responsibility to help others in need - and make a difference in your community.

Consider becoming a Mediator

By combining theory with real-world experience, our Seminar is designed to provide you with deeper insight into this field so you can start making a difference immediately.

This seminar will allow you to:

• Understand conflict resolution theory
• Gain essential experience through exercises, case studies of actual conflicts, and personalized coaching by Master Mediators
• Explore a range of mediation styles and approaches
• Learn the nuts and bolts of establishing a mediation practice

This Seminar is especially unique because you will be taught by practicing Master Mediators who will share their skills.

OUR NEXT SEMINAR IS:
July 9th, 16th and 23rd
8:30 a.m. to 5:00 p.m.
291 McLeod Street, Livermore, CA 94550
Tuition: $577
For more information, please contact Diane Jeronimo (925) 373-1035

Download the application today

Fee includes Skills Reference Workbook, Lunches and Refreshments

Intern opportunities wll be available for those wishing to develop Lead Mediator Skills after completing this course

What some have said about our training:
I really enjoyed the mediation training - thorough, good pace,
knowledgeable instructors, yet still approachable and
interactive. I look forward to taking the next steps.
B. Wainwright
Division Manager, Xerox

The corporate structure is all about relationships. It is all about people working with people. 50% of the time employees are engaged in conflict. Managers and Team Leaders need to be trained in Mediation. CCDS’ training program is one of the best I have ever attended. I learned more about understanding people and their motivation in those 3 days than I have in the last 10 years.
S. Becker, Area Manager, AT&T

Course Content Includes:
  Adversarial versus non-adversarial (problem-solving) techniques
  Anger management (yours and "theirs")
  Balancing Power
  Communication for conflict resolution
  Cultural considerations
  Developing fair, workable agreements
  Interests
  Negotiating styles
  Perspectives
  Separating your values from the values of others
  Separating your problems from the problems of others
  Understanding the nature of conflict
  Values clarification

Case studies relate to:
  Workplace
  Contracts
  Interpersonal relationships

Your satisfaction is guaranteed or your fee will be refunded