By combining theory with real-world experience, our Seminar is designed to provide you with deeper insight into this field so you can start making a difference immediately.
This 50-hour seminar will allow you to:
25 Hours of Classroom (9:00 am - 2:00 pm)
25 Hours of Mediation Session Observations Online via Zoom
Click Here to Download the Registration Form.
Registration deadline is TBD
For more information, please contact Tonya Clenney (925) 337-7175 or email ccdsmediation@comcast.net
Price $750 (free with completion of 12 three-hour volunteer mediation sessions for CCDS' Day-of-Court program in the Small Claims and Civil Harassment departments for the Alameda County Superior Court).
What some have said about our training:
I really enjoyed the mediation training - thorough, good pace,
knowledgeable instructors, yet still approachable and
interactive. I look forward to taking the next steps.
B. Wainwright
Division Manager, Xerox
Simply one of the best trainings I've ever had.
B. Neal, U.S. Dept. of Justice
The corporate structure is all about relationships. It is about people working with people. 50% of the time employees are engaged in conflict. Managers and Team Leaders need to be trained in Mediation. CCDS' training program is one of the best I have ever attended. I learned more about understanding people and their motivation in those three days than I have in the last ten years.
S. Becker, Area Manager, AT&T
Course Content Includes:
Adversarial versus non-adversarial (problem-solving) techniques
Anger management (yours and "theirs")
Balancing Power
Breaking impasse
Communication for conflict resolution
Cultural considerations
Developing fair, workable agreements
Interests
Negotiating styles
Perspectives
Separating your values from the values of others
Separating your problems from the problems of others
Understanding the nature of conflict
Values clarification
Case studies relate to:
Workplace
Contracts
Interpersonal relationships
Your satisfaction is guaranteed or your fee will be refunded
This 50-hour seminar will allow you to:
- Understand conflict resolution theory
- Gain essential experience through exercises, case studies of actual conflicts, and personalized coaching by Master Mediators
- Explore a range of mediation styles and approaches
25 Hours of Classroom (9:00 am - 2:00 pm)
25 Hours of Mediation Session Observations Online via Zoom
Click Here to Download the Registration Form.
Registration deadline is TBD
For more information, please contact Tonya Clenney (925) 337-7175 or email ccdsmediation@comcast.net
Price $750 (free with completion of 12 three-hour volunteer mediation sessions for CCDS' Day-of-Court program in the Small Claims and Civil Harassment departments for the Alameda County Superior Court).
What some have said about our training:
I really enjoyed the mediation training - thorough, good pace,
knowledgeable instructors, yet still approachable and
interactive. I look forward to taking the next steps.
B. Wainwright
Division Manager, Xerox
Simply one of the best trainings I've ever had.
B. Neal, U.S. Dept. of Justice
The corporate structure is all about relationships. It is about people working with people. 50% of the time employees are engaged in conflict. Managers and Team Leaders need to be trained in Mediation. CCDS' training program is one of the best I have ever attended. I learned more about understanding people and their motivation in those three days than I have in the last ten years.
S. Becker, Area Manager, AT&T
Course Content Includes:
Adversarial versus non-adversarial (problem-solving) techniques
Anger management (yours and "theirs")
Balancing Power
Breaking impasse
Communication for conflict resolution
Cultural considerations
Developing fair, workable agreements
Interests
Negotiating styles
Perspectives
Separating your values from the values of others
Separating your problems from the problems of others
Understanding the nature of conflict
Values clarification
Case studies relate to:
Workplace
Contracts
Interpersonal relationships
Your satisfaction is guaranteed or your fee will be refunded