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  • CCDS
  • About Us
  • Mediation Services
  • What is Mediation?
  • Training
  • Youth
  • Contact
  • Links
  • Donate

Mediation Certification Workshop

By combining theory with guided, real-world experience, our 50-hour training is designed to give you not only a strong foundation in mediation, but also the opportunity to begin practicing those skills in meaningful ways.

​Unlike many mediation trainings that end with classroom instruction, CCDS includes mediation observations and opportunities to co-mediate as part of the training experience giving you hands-on exposure that helps bridge the gap between learning and doing.

This 50-hour training will allow you to:
  • Understand core conflict resolution theory
  • Build practical mediation skills through exercises, case studies, and role plays
  • Observe real mediation sessions to see techniques in action
  • Begin developing confidence through guided co-mediation experiences
  • Receive personalized coaching and feedback from experienced mediators
  • Explore a range of mediation styles and approaches

Program Structure:
  • 25 Hours of Classroom Sessions
    (9:00 am – 2:00 pm Pacific, Online via Zoom)
  • 25 Hours of Mediation Observations & Practical Experience
    (Online or In Person, including opportunities to co-mediate)

 Click Here to Download the Registration Form.
​

Registration deadline is June  13, 2026
For more information, please contact Tonya Clenney (925) 337-7175 or email [email protected]

Price: $950.

​What Sets CCDS Apart

Many mediation programs offer classroom training and role plays alone, with additional fees required for real-world experience.
At CCDS, observation and practical experience are included, so you leave with both knowledge and applied skills.

What some have said about our training:

I really enjoyed the mediation training - thorough, good pace,
knowledgeable instructors, yet still approachable and 
interactive. I look forward to taking the next steps.

B. Wainwright
Division Manager, Xerox

Simply one of the best trainings I've ever had. 
B. Neal, U.S. Dept. of Justice

The corporate structure is all about relationships. It is about people working with people. 50% of the time employees are engaged in conflict. Managers and Team Leaders need to be trained in Mediation. CCDS' training program is one of the best I have ever attended. I learned more about understanding people and their motivation in those three days than I have in the last ten years. 
S. Becker, Area Manager, AT&T


Course Content Includes:

  Adversarial versus non-adversarial (problem-solving) techniques
  Anger management (yours and "theirs")
  Balancing Power
  Breaking impasse
  Communication for conflict resolution
  Cultural considerations
  Developing fair, workable agreements
  Interests
  Negotiating styles
  Perspectives
  Separating your values from the values of others
  Separating your problems from the problems of others
  Understanding the nature of conflict
  Values clarification

Applied Learning & Real-World Experience
​

Unlike programs that rely solely on hypothetical case studies, CCDS integrates real-world exposure into your training.
You will engage in:
  • Practice scenarios based on actual workplace, contract, and interpersonal disputes
  • Interactive role plays with coaching and feedback
  • Observation of live mediation sessions
  • Opportunities to participate in co-mediations with experienced practitioners
This approach ensures you leave the training not only understanding mediation, but having seen and experienced it in action.

We are committed to providing a high-quality, practical training experience. If you are not satisfied, please contact us within the first week of the program so we can address your concerns or discuss an appropriate resolution.

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Appointments available upon request

Telephone

925-337-7175

Email

[email protected]